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How to Spot Add-On Fees at Your Dealership

11/2/2025

Buying a car should come with clarity. Traditionally, when you go into a dealership, you negotiate a price, agree to the terms, and drive off knowing what you paid for. Unfortunately, some dealerships have a different approach. Hidden add-on fees have become a common tactic, and when those fees are misrepresented or tacked on without consent, it crosses the line into consumer fraud.

The Most Common Add-On Tactics

You should keep in mind that some fees are legitimate. State taxes, title, and registration costs, and even reasonable documentation fees are all standard in South Carolina. What’s not standard are unnecessary protection packages, vague “delivery fees,” or inflated service charges that don’t reflect any actual value when it comes to your newly purchased vehicle. Dealerships have been known to charge hundreds, sometimes thousands for things like:

Nitrogen-filled tires
Paint sealant or environmental protection
VIN etching
Interior protection
Duplicate destination fees
Pre-delivery inspection fees

You may see these charges buried in paperwork or added after you’ve already agreed on a price. Some dealers might try to insist they’re mandatory fees or already installed, and you start to feel pressured to accept them. Others might go a step further into illegal business practices and run your contract through a digital screen that hides line-item breakdowns entirely.

When Add-Ons Become Fraud

The Federal Trade Commission has taken action against dealerships that deceptively added products to contracts that sometimes happen without the buyer ever knowing. In South Carolina, this kind of behavior could potentially violate the state’s consumer protection laws, especially if the dealer:

Fails to explain optional add-ons
Tells you certain fees are required when they’re not
Discriminates in pricing or markup
Uses misleading advertising or paperwork to cover inflated fees

If you’re charged for a service you didn’t ask for, or if the contract doesn’t reflect what was discussed, you may have a legal claim.

How to Protect Yourself

When you start thinking about buying a car, slow the process down. Ask for a full, printed contract rather than a screen with signature fields. Carefully read through each line and ask for explanations of any extra charges. If the dealer refuses to remove unwanted fees, walk away. You are under no obligation to accept a deal that doesn’t match what you agreed to.

You should also get a complete out-the-door price before signing anything. Don’t become hyper-focused on the monthly payment. Look at the total cost, including all taxes and fees, and compare it to your agreed-upon purchase price.

What to Do if You’ve Been Charged Fraudulent Fees

If you’ve already bought a vehicle and it’s only later that you discover the hidden or misleading charges, Steven Moskos can help. Our firm handles consumer fraud cases involving auto dealerships across South Carolina. Contact us to review your contract. We’ll go over what you were charged, explain your legal options, and help you take the next step if the dealership crossed the line.

Trouble With Your 2025 Honda Pilot? You’re Not Alone

8/24/2025

Buying a new SUV should bring confidence, but if you’re behind the wheel of a 2025 Honda Pilot, you might already be second-guessing that decision. Between engine failures, safety system malfunctions, and a growing list of recalls, this model is showing signs of trouble very early in its life cycle. For some drivers, that has turned into repeated service visits, and for others, it’s resulted in fear behind the wheel.

A Surge in Car Complaints

The 2025 Honda Pilot has racked up over 60 consumer complaints through NHTSA so far, with drivers reporting complete electrical failures, random engine stalls, and unpredictable behavior from the collision avoidance system. When so many issues surface early, it’s hard to know if the vehicle is a good investment, making it one of the worst cars of 2025.

Engine and Powertrain Issues

Drivers report engine stalling, misfiring, and gear shifting problems that sometimes happen within days of their new Honda Pilot purchase. Stalls occurred in the middle of busy intersections, and the SUV has been known to slip into neutral or reverse without warning at stoplights.

Forward Collision Avoidance Failures

The Pilot’s safety system is supposed to prevent accidents, but in some cases, it’s causing them. Several owners reported the automatic braking system triggering at highway speeds without reason. Sensors also failed entirely, leading to low-speed crashes with trees, toys, and parked vehicles.

Electrical System Shutdowns

A large number of complaints involve complete electrical failure. In some cases, the SUV shut off and wouldn’t restart, locking the doors and leaving owners stranded.

Visibility and Structural Defects

There have also been issues with windshield cracking under normal driving conditions and no replacement glass available. Distortion in the glass, mirror detachment, and poorly mounted components that compromise visibility and structure also impair visibility for 2025 Honda Pilot drivers.

Recalls for the 2025 Honda Pilot

So far, four recalls have been issued for this model. One involves a software defect in the fuel injection system that can cause engine stalls. Another concerns a loose brake pedal pin that may stop the brakes from functioning correctly. Honda has also recalled vehicles for a third-row seatbelt issue and a fuel filler pipe defect that could lead to a dangerous leak. These recalls cover major safety systems and affect hundreds of thousands of vehicles.

Your SC Lemon Law Rights

If your new 2025 Honda Pilot has persistent problems, you don’t have to keep waiting for the next repair. South Carolina’s Lemon Law exists to protect you when your new vehicle turns out to be unreliable. Steve Moskos helps clients across the state take legal action when car complaints go unanswered or unresolved. We’re here to help if your newly purchased Honda Pilot in South Carolina qualifies. Reach out and ask us how the SC Lemon Law may apply to your case.

VinFast’s Shaky U.S. Footing: What SC Buyers Should Know Before Taking the Keys

7/30/2025

Buying a new EV from a rising brand might feel like you’re taking a confident step into the future. However, if you’re considering a VinFast vehicle in South Carolina or if you’ve already bought one, you may want to take a closer look at what’s happening behind the scenes. The Vietnamese EV automaker has started closing stores in Canada, halted plans for a U.S. manufacturing plant in North Carolina, and continues to struggle with recalls and financial instability. If you purchased your vehicle here in South Carolina, these developments could matter more than you think.

A Company Scaling Back and What That Means for You

VinFast launched with some very big promises when it came to their direct-to-consumer model. In just a few years, it opened 10 stores across Canada, began selling in the U.S., and announced a $4 billion plant in North Carolina. Now, half of those Canadian stores are closing, and the U.S. factory has been put on hold. According to the company’s own financial reports, VinFast lost nearly $600 million just in the first quarter of 2023. That’s on top of $2.1 billion in losses the year before.

As of now, there’s a Charlotte-area VinFast location in Fort Mill, SC, but if the trend continues, there’s a possibility that local support could shrink or disappear. That matters if your vehicle develops defects, and you may struggle to get service or parts quickly.

Recalls and Risk: The VF8’s Early Warning Signs

VinFast’s debut in the U.S. market came with serious safety concerns. In May 2023, the National Highway Traffic Safety Administration issued a recall for all 999 VinFast VF8s. The issue involved a software glitch that could cause the dashboard display to go blank while driving. For an EV, where critical information is shown digitally, that’s extremely dangerous.

When you combine a serious safety recall with financial instability and shrinking infrastructure, it raises real concerns about long-term support for your vehicle. If parts become harder to get or the service network thins out, your ownership experience may not be what you were promised.

SC Lemon Law Protections Depend on Where You Buy

South Carolina’s Lemon Law only protects vehicles that are both purchased and registered here. If you buy a VinFast across state lines, those protections will not apply, so you should take that into consideration if the current store closes and you go out of state to purchase your vehicle. Also, if VinFast does end up closing its South Carolina presence, support for your warranty could get a lot more complicated.

You deserve a vehicle that performs as expected, and, when things go wrong, you should be able to rely on service and repairs promised by the manufacturer. If your new VinFast is already showing signs of trouble, or you’re unsure whether your purchase qualifies under Lemon Law, it’s worth getting legal clarity from Steven Moskos. We can help you understand whether it qualifies under the state Lemon Law. Contact us today to discuss your situation and find out what next steps are available.

The Impact of Imported Parts Shortages on Your New Vehicle

7/26/2025

If you’re waiting for a new vehicle or dealing with unexpected repair delays, you need to understand how the current global supply chain issues could affect you. You might think that buying a vehicle built in the U.S. shields you from these problems, but that’s not always true. Many vehicles assembled in the U.S. still rely on parts imported from other countries. A recent example involving Volvo’s Ridgeville, South Carolina plant shows just how quickly these issues can disrupt production and repairs.

How the Volvo Parts Shortage Unfolded

Volvo’s Ridgeville plant, which is well known for building the EX90 electric vehicle, was forced to temporarily stop their production as the result of a shortage of key components. Even though the shutdown lasted only a few days, it raised some serious concerns for both potential buyers and current owners. The EX90 may be assembled here in South Carolina, but it depends on parts from all over the world. About 30 percent of the parts come from China, another 30 percent from Mexico, and additional critical components are sourced from Canada, Sweden, and the U.S.

When just one part is unavailable, it can delay the production of new vehicles and any repairs you might need for a vehicle already on the road. This means you could end up with longer wait times, greater uncertainty, and possibly more trips back to the dealer for unresolved problems.

The Impact of Supply Chain Issues on Lemon Law Claims

If your new vehicle keeps breaking down and the shortage of parts prevent the manufacturer from making timely repairs, you could face months of frustration. SC Lemon Law protects buyers like you from being stuck with defective vehicles that can’t be fixed after a reasonable number of attempts, which includes days out of service. However, these protections apply only when your car meets specific legal definitions and conditions.

If a part shortage is the reason your vehicle sits in the shop without repairs, you might wonder whether the delays impact your rights. Ultimately, you should know that the manufacturer is still responsible for addressing defects within a reasonable time, no matter where the parts come from.

What You Should Consider When Buying or Waiting on Repairs

Before buying a vehicle or while waiting for yours to be fixed, make sure you ask questions about where key parts come from and how the manufacturer is handling the rising supply chain issues. Don’t assume that buying American-built means that repairs are going to be free from delays. If you’ve ordered a vehicle, stay in close contact with the dealer for updates. If your new vehicle keeps having issues that can’t be resolved, you should consider reaching out to a South Carolina lemon lawyer to explore your options.

Get Help From a South Carolina Lemon Lawyer

We understand how frustrating it is to deal with repeated breakdowns or long repair delays that are beyond your control. Steve Moskos is here to help you understand your rights under the SC Lemon Law. Contact us today to discuss your situation and see what steps you can take.

Trouble Under the Hood: The 2024 Toyota Grand Highlander and Lemon Law in South Carolina

7/9/2025

When you buy a new vehicle from a manufacturer with a long-standing reputation like Toyota, you expect long-term dependability. However, for many drivers who bought the 2024 Toyota Grand Highlander, that expectation has started to fall apart. With over 120 consumer complaints already reported to the NHTSA, the Grand Highlander is raising some very serious questions for buyers, and its reliability concerns have put it on our list as one of the worst cars of 2025.

What the Car Complaints Are Telling You

If your new Grand Highlander has been acting up, you’re not just imagining things. These aren’t just isolated glitches, as hundreds of owners share the same frustrations across multiple systems.

Axle and Steering Concerns

One of the top car complaints for the 2025 Toyota Highlander involves clicking or knocking noises during turns that have been traced to the axle or steering system. Unfortunately, drivers have been told by dealerships that no fix is currently available.

Engine and Acceleration Issues

Complaints also focus on issues where the Grand Highlander hesitates when accelerating from a stop, especially when pulling into traffic. Additionally, owners have described moments where the car barely responds to the gas pedal, creating high-stress situations during turns or lane merges. For a vehicle marketed as a safe family SUV, that kind of delay can make you question your buying decision.

Fuel System Discrepancies

Another major safety concern involves the panoramic moonroof spontaneously exploding while driving. These aren’t minor cracks or chips from debris. In several cases, the glass shattered outward with no external impact and no warning, including while traveling at highway speeds with children in the vehicle. Toyota refuses to take responsibility in many of these cases, even when debris was ruled out as the cause, leaving owners frustrated and concerned about future incidents.

Structural Failures: Exploding Moonroofs

Recalls Raise Further Questions

The 2024 Toyota Grand Highlander has two official recalls. One involves a labeling issue related to weight capacity, and the other involves a potential airbag malfunction. In the airbag recall, Toyota admitted that side curtain airbags may not deploy properly in a crash, reducing protection for passengers. That alone is enough to warrant serious concern when your family depends on those safety systems.

Know Where You Stand With the SC Lemon Law

When your new 2024 Grand Highlander is already showing defects that can’t be resolved through normal service, the SC Lemon Law could give you a path forward. The law covers new vehicles purchased in the last three years with recurring problems that affect safety, value, or overall function. You don’t have to wait for the next breakdown or delay. If the dealer can’t or won’t fix your car after multiple attempts, you may be entitled to a refund or replacement.

Steve Moskos helps drivers across South Carolina understand their options. Contact us, and we’ll help you determine whether your vehicle qualifies under the SC Lemon Law and guide you toward a resolution that puts you back in control.

Facing the Faults of the 2024 Honda Prologue

5/3/2025

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It’s exciting to buy the best technology from a well-known name like Honda. However, if you’ve recently driven off the lot in a 2024 Honda Prologue, and it hasn’t lived up to everything you thought it would be, you’re not alone. Hundreds of other owners have filed consumer complaints that raise questions about whether this model belongs on the growing list of the worst cars of the year.

A Closer Look at the Car Complaints

The 2024 Honda Prologue has over 370 complaints reported to the National Highway Traffic Safety Administration. Many of these issues revolve around systems that affect your safety on the road.

Steering and Suspension Issues

Honda Prologue owners have noticed hearing a loud clicking sound when turning at low speeds. Even after returning to the dealership, some frustrated drivers leave after finding out there is no known fix despite the noise growing louder.

Faulty Collision Avoidance Systems

The Prologue’s Advanced Driver Assistance Systems (ADAS) is another major concern. There have been a lot of issues associated with the back-over prevention and forward collision avoidance. You might have noticed that your car suddenly slams on the brakes for no reason, even when you’re just trying to back out of the driveway. Additionally, drivers are running into circumstances where the emergency braking system activates when there isn’t anything behind the car, causing unpredictable reactions and creating dangerous conditions. Some owners have even said dealership staff acknowledged the issue but could only recommend disabling the safety features entirely.

Electrical Failures and Powertrain Warnings

Screens going out or signals that stop working from electrical blackouts create dangerous conditions when you’re driving down the road. The Prologue’s high-voltage battery system commonly causes these issues, triggers alerts, and reduces acceleration.

Recall Repercussions

One recall has been issued for the 2024 Honda Prologue related to the suspension system, specifically a potential defect in the right front lower control arm that could fracture and lead to a total loss of control. That might sound isolated, but when you consider the large number of noise and electrical related complaints alongside this recall, it’s clear the Prologue is facing more than just early production hiccups.

Your Rights Under the Lemon Law

Under SC Lemon Law, you have the right to get help from a lawyer if your new car has persistent defects. If you’re having issues with your 2024 Honda Prologue, Steven Moskos can help determine whether you qualify under the SC Lemon Law and what legal action you can take.

If your new car is turning into a daily headache, you don’t have to deal with it alone. Contact us today to schedule a consultation and find out how we can help you use South Carolina’s Lemon Law to protect your investment.

Investigating GM’s Latest Model Flaws and Your Rights Under Lemon Law

4/7/2025

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When you go looking for a new vehicle, you probably can’t wait for the advanced features, comfort, and reliability. However, for owners of certain General Motors vehicles, this anticipation has turned into a serious concern. The National Highway Traffic and Safety Administration (NHTSA) has recently initiated a preliminary probe into 877,710 GM vehicles, creating some unease for consumers.

Uncovering the Issue

The investigation is currently targeting popular models of full-sized trucks and SUVs, including the Chevrolet Silverado, GMC Sierra, Chevrolet Tahoe, Chevrolet Suburban, GMC Yukon, and Cadillac Escalade. The model years range from 2019 to 2024, and they are all equipped with the L87 V8 engine. These vehicles are under scrutiny due to alarming reports of engine failures leading to a seizure of the engine or a connecting rod breaking through the engine block when the engine seizes. This increases the likelihood of a serious crash that puts you at risk. To date, the NHTSA has gathered 39 complaints from concerned vehicle owners, each reporting no signs of malfunction before the engine seized, creating an unpredictable defect.

What This Means for Owners

This probe is classified as a preliminary evaluation to determine the extent and severity of the problem. This step helps investigators understand whether a full-scale recall is necessary. General Motors has stated that it will cooperate fully with the NHTSA to resolve the matter efficiently.

The Risks Involved

The potential for sudden engine failure is a significant hazard. Not only does it pose a direct risk to the safety of the vehicle’s occupants, but it also endangers other road users. The abrupt loss of vehicle power, especially on highways, could lead to multi-car accidents with catastrophic outcomes.

Legal Recourse and Lemon Laws

If you purchased one of these GM models in the last three years and have experienced these engine issues, it’s important to know your rights under the South Carolina Lemon Law. This law protects consumers from the burdens of defective vehicles so that your investment is safeguarded. South Carolina’s Lemon Law provides relief if your vehicle has a persistent defect that the dealer cannot fix even after a number of attempts. Given the nature of these engine failures, where there is no forewarning and immediate resolution isn’t always possible, you might be entitled to a replacement or refund.

Secure Your Safety: Contact Us Now for the Best South Carolina Lemon Law Assistance

If you are concerned that your new GM vehicle might be one of the vehicles affected by these engine issues, contact Steve Moskos whose practice focuses on Lemon Law claims and can help you understand your legal rights and options. We are committed to ensuring that you get the help you need. Reach out today, and let us help you find a resolution.

Guarding Against Deceptive Car Sales: Understanding Your Rights in Used Car Purchases

3/11/2025

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When it comes to buying a used car, the road can sometimes lead to unexpected and unwanted detours. A recent case adjudicated in Richland County, South Carolina, gives a good reminder of the illegal practices that can be used on unsuspecting buyers. The case involved Midlands Honda, which was handed a $2.38 million punitive verdict for its failure to disclose the true condition of a vehicle sold at auction.

Recognize the Red Flags

The case centered around a 2003 Honda Civic that was sold as a seemingly intact car but was actually a “clipped” vehicle. “Clipped” refers to a car reconstructed using some very controversial methods after being wrecked. Putting this type of vehicle back on the road creates huge safety risks because of the potential structural weaknesses. Awareness of these types of practices is your first shield against fraud.

DEmand Full Disclosure

Midlands Honda conducted a 159-point inspection certified by Honda, yet the car was sold without any mention of its reconstructed status. Later, when the buyer found out about the damages, the dealership refused a refund, only offering a trade-in deal. Ultimately, the law requires a complete and transparent disclosure of a vehicle’s history before finalizing any purchase. Always ask for a detailed report and verify its accuracy.

Know the Legal Requirements

Our firm represented the Plaintiffs. We were reminded how important it is for buyers to fully understand the laws regarding vehicle sales. The law requires dealerships to inform potential buyers of any significant past damage.The dealership failed in this duty by incorrectly reporting that the vehicle had not been wrecked or reconstructed.

Legal Recourse is Available

The substantial punitive damages award in this case reflects how seriously the state takes these types of fraudulent practices. It serves as a deterrent to other dealerships that might consider deceiving buyers about a vehicle’s condition.

If you find yourself facing a similar situation where the vehicle you’ve purchased has undisclosed or hidden damages, remember you have avenues of recourse. Engaging with a knowledgeable South Carolina consumer law attorney who specializes in lemon laws and auto fraud can get you the help you need so that you aren’t stuck with an unsafe vehicle. We are ready to advocate on your behalf and make sure deceptive sellers are held accountable.

Purchasing a used car should not be a leap into the unknown. By being informed, vigilant, and ready to seek legal help when necessary, you can protect yourself from falling victim to fraudulent car sales practices. If your car purchase takes a wrong turn, contact us to set up an appointment with Steven Moskos and explore your rights under South Carolina's consumer laws.

Troubles of the 2024 GMC Canyon: A Lemon Law Perspective

2/10/2025

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When you decide to purchase a new vehicle, you should walk away thrilled and filled with the anticipation of reliable performance and advanced technology. However, for owners of the 2024 GMC Canyon, this expectation has led to unexpected disappointments and safety concerns too often.

A Closer Look at the Car Complaints

The 2024 GMC Canyon has 164 registered consumer complaints filed with the NHTSA, making it one of the worst cars of 2024. The most common issues have been linked to exterior lighting. These issues compromise the vehicle’s functionality and pose some very serious safety risks when you’re driving.

Exterior Lighting Woes

An overwhelming 158 complaints about the GMC Canyon’s lighting system show the severity of the situation. There are issues ranging from headlights that flicker or fail to those that switch to high beam. These all impact your driving and endanger oncoming traffic. Turn signals that behave erratically mislead other drivers about the vehicle’s intended movements.For example, one consumer complaint noted a situation where the driver’s side headlamp remained stuck on high beam, leading to dangerous encounters with oncoming traffic.

Braking and Steering Concerns

A significant number of complaints have also been made about the vehicle’s braking and steering mechanisms. Many 2024 GMC Canyon drivers have found themselves in a situation where the adaptive cruise control mistakenly applies the brakes or where the vehicle fails to maintain lane integrity. These critical safety features are supposed to improve driver safety and vehicle reliability, but the issues have done the opposite.

Recall Repercussions

Amid these issues, GMC has initiated two recalls affecting the Canyon, addressing defects from the problematic headlights to improperly secured fuel pumps. These recalls show the systemic nature of the defects, which can increase the risk of accidents and injuries.

Your Rights Under Lemon Law

When you live in South Carolina and face ongoing issues with your new GMC Canyon purchased in the last three years, understanding your rights under the state’s Lemon Law is important. Steve Moskos helps protect consumers like you from the continued burden of these defective vehicles. If your 2024 GMC Canyon has repeated, unresolvable issues that impair its use, value, or safety, you may be entitled to compensation or replacement.

Owning a new GMC Canyon should be a rewarding experience, not a source of endless problems. If your vehicle experience has been less than you expect, it might be time to explore your legal options with a SC Lemon lawyer. Contact us today to evaluate your case.

Navigating the Troubles of the 2024 KIA EV9 SUV

1/24/2025

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When you decide to purchase a new car, your expectations are high, especially with the attraction of cutting-edge technology and the latest comforts. However, if you recently purchased the 2024 KIA EV9 SUV, you may have noticed that the reality has been less than ideal. Consumers have reported an array of technical difficulties that raise both safety concerns and questions about reliability. You should understand your rights if you’ve been experiencing these frustrating issues with one of the worst cars of 2024.

A Closer Look at the Car Complaints

Given the concerning 104 registered complaints to the NHTSA, the 2024 KIA EV9 SUV is proving problematic. It is particularly concerning when you take a deeper look at the failures associated with the electrical systems and driver-assist features.

Electrical System Malfunctions
A significant number of consumer complaints, 65 to be exact, are associated with the KIA EV9’s electrical system. Issues range from complete shutdowns of the digital display to malfunctions in charging the vehicles. These issues leave drivers without critical driving data like their speed or battery level. Some owners have even been left stranded without power. One customer reported that the car’s comprehensive screen went blank unexpectedly, disabling essential functions like the parking collision and forward collision warnings.

Braking Concerns
Safety has become a big concern for owners of the KIA EV9, with reported malfunctions in the braking system. There have been multiple instances where the vehicle’s brakes either failed to respond properly or required unusual force to engage, posing a severe risk in traffic situations. These failures compromise your ability to control the vehicle when you need it most.

Recall Repercussions

With these operational flaws, KIA has issued at least 5 recalls involving various components, from the electrical systems to structural issues. One recall addresses an instrument panel that fails to display vehicle information, such as the speedometer and warning lights, increasing the risk of accidents. This action shows a broader concern over the vehicle’s ability to perform safely and reliably.

Your Rights Under Lemon Law

Choosing a new car should be a celebration, but when it turns into a source of frustration, knowing your rights can help you navigate toward a solution. Luckily, as a South Carolina resident, you don’t just have to accept it when you find yourself facing continuing issues with your 2024 KIA EV9 if purchased new in the last three years. If your vehicle exhibits persistent defects, there is recourse available. Under the SC Lemon Law, when the defects in your vehicle impair its use, safety, or value, and attempts at repair have been unsuccessful, you may be entitled to relief. Consult with a Lemon Law attorney, like Steve Moskos, who can guide you through the process and advocate on your behalf.

happy holidays!

12/24/2024

Wishing you a season of joy and a New Year of endless possibilities!

The 2024 Jeep Wrangler’s Troubling Track Record

12/12/2024

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Choosing a new vehicle like the 2024 Jeep Wrangler comes with expectations of reliability and excitement. Excitement is what you bought it for. However, you might have found that your purchase steered toward a road filled with frustration and unexpected stops at service centers. The growing volume of complaints and the severity of the issues reported cast a shadow over the perceived durability and safety of this iconic off-road vehicle, making it one of the worst cars to purchase in 2024.

A Closer Look at the Car Complaints

With 77 total complaints filed through the NHTSA against the 2024 Jeep Wrangler, this vehicle is becoming known more for its reliability concerns across several critical systems than off-roading fun.

Engine Failures

Engine problems are alarmingly frequent, with 37 reports detailing incidents where the engine failed to perform as expected. Owners have found themselves in situations where the engine has completely shut down while driving on the highway, creating a potential risk for accidents and highlighting reliability issues that can’t be ignored.

Electrical System Malfunctions

The electrical system of the 2024 Jeep Wrangler was the subject of 33 complaints focusing on its inconsistency. Drivers have experienced a total blackout of the vehicle’s dashboard during operation, making essential functions like the speedometer and fuel gauge unusable and compromising the driver’s ability to operate the vehicle safely.

Braking Concerns

Issues with the Wrangler’s brakes have also surfaced, adding another layer of concern for owners. Multiple complaints have been reported about the braking system, including incidents where brakes failed to engage effectively. These braking issues increase the likelihood of accidents and contribute to the growing distrust in the vehicle’s dependability.

Recall Repercussions

The seriousness of these issues doesn’t stop at the consumer complaints, given the 7 total recalls issued for the 2024 Jeep Wrangler. One critical recall was issued concerning the high voltage battery that could fail and cause fire hazards, affecting over 154,000 units. These recalls reflect systemic failures that expose passengers to serious safety risks.

Navigating Your Rights Under SC Lemon Law

If you purchased a 2024 Jeep Wrangler, there are safeguards provided for consumers like you through South Carolina’s Lemon Laws. When you find yourself repeatedly dealing with vehicle repairs and safety concerns, and you’ve purchased your new vehicle in the last three years, South Carolina lemon lawyers like Steven Moskos can help.

You purchased your 2024 Jeep Wrangler for its rugged charm, but the significant number of concerns mean that you should proceed with caution. If you find yourself facing ongoing issues with your new Wrangler, we are ready to help you through the Lemon Law process so that your rights are protected. Don’t hesitate to reach out for a consultation to explore your options and regain the peace of mind you deserve with your vehicle purchase.

Think Twice Before Buying an RV: Navigating Thor’s Challenging Warranty Requirements

11/21/2024

When you go out and purchase your new RV, it should be your first step toward freedom and adventure. However, if you’ve had your eye on a model from Thor, especially their new 2025 lineup, you need to take a few minutes to really understand their warranty conditions. It could complicate your dream journey more than you’d expect. Here’s a closer look at why potential RV buyers should pause and reconsider their choice when it comes to Thor.

Complex Communication Channels
In order to initiate any warranty claim with Thor, you’re going to be faced with a tightly controlled communication process. You won’t find a straightforward way to put in a service request. Instead, Thor requires you to begin with a formal email when you want to file a complaint. That might seem simple, but it’s just the beginning of a very convoluted path that is specifically designed to deter you from making a claim.

Restrictive Repair Attempts
Under Thor’s warranty policy, as an RV owner, you need to prove to them that the exact cause of a defect has failed to be fixed after three attempts or that your RV has spent at least 150 days in repair under warranty conditions. Keep in mind that these three repairs aren’t just for recurring problems—they need to be three failed attempts to fix the exact same underlying cause. On top of that, you need to have scheduled an appointment for that specific repair issue if you want it to count toward the tally. Thor conveniently labels any unscheduled fixes as “goodwill” repairs, and those won’t count toward your warranty claims.

Stringent Legal Prerequisites
Even if you follow all the required steps for a warranty claim to the letter, Thor gives you another hurdle you need to jump over before you can pursue any type of legal action. Every claimant must send a final, detailed written complaint via traditional mail that includes a specific list of information. Emails won’t be accepted. If you miss any detail, Thor has the right to dismiss your claim entirely.

Provable Loss Calculation
If you can make it through all of the other warranty requirements successfully and establish a legitimate claim, Thor’s policy then demands one more piece of documentation. You need to provide a conclusive letter that details your calculated financial losses. The calculation must adhere to an “independently verifiable” formula. If you don’t provide this precise calculation, you won’t get any recovery for damages. This leaves customers in a potential financial bind without any recourse.

Thor’s warranty stipulations appear to be a strategic move to minimize their responsibility and create as many obstacles as possible for consumers who want justice for faulty RVs. Complaints lodged with the Better Business Bureau for similar issues from previous years reflect a consistent pattern. Many report that Thor deflects blame to dealerships and prolongs parts delivery to nearly the entire duration of the warranty.

As an informed buyer, you need to be aware of these warranty pitfalls. If you find yourself trapped by Thor’s stringent policies, remember that you should get counsel from a law firm experienced in lemon laws. Your journey should be about enjoyment and relaxation, not legal battles and lost investments.

The CarShield Case and What It Means for South Carolina Consumers

10/18/2024

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When you invest in a vehicle service contract (VSC), you want a safety net against the unpredictability of car repairs. Yet, as the recent Federal Trade Commission (FTC) settlement with CarShield illustrates, not all promises made are promises kept. For South Carolina consumers, this case is a reminder of the importance of vigilance and knowing your rights under local consumer protection laws.

The CarShield Settlement: A Closer Look

CarShield, a nationwide seller of VSCs, agreed to a $10 million settlement to resolve charges of deceptive advertising practices. The FTC’s investigation uncovered a significant gap between the company’s promises and the reality that many consumers actually experienced. Here’s what you need to know:

Deceptive Claims: CarShield’s advertising, often featuring celebrity endorsers like Ice-T, promised to give you complete coverage and peace of mind. However, many claims about their coverage were misleading and left consumers to face unexpected repair bills even though they made their monthly payments ranging from $80 to $120.
Limited Repair Options: All of their advertisements suggested you had the freedom to choose any repair facility, but many consumers found out that their preferred shops didn’t accept CarShield’s VSCs. This limitation inconvenienced customers while directly contradicting the advertised benefits of flexibility and convenience.
Rental Car Discrepancies: CarShield promised rental cars at no cost during repairs, but the reality was usually different. Consumers with denied claims received no rental support, and even those with approved claims sometimes had to pay out of pocket.

Legal Implications and Consumer Rights

This settlement serves as a reminder of the need for legal oversight in the VSC industry. That is why it is so important to know your rights:

Consumer Protection Laws: South Carolina’s consumer protection statutes guard against unfair and deceptive business practices. If you’ve had issues similar to the CarShield case, these laws help offer a pathway to recourse.
Lemon Law and VSCs: While typically applied to new vehicle purchases, Lemon Law can intersect with issues related to VSCs, especially when warranty-like promises are unmet. Consulting with a knowledgeable attorney, like Steve Moskos, can clarify whether your situation might fall under these protections.

How to Protect Yourself

Empower yourself with knowledge and be proactive in managing VSCs:

Read the Fine Print: Always review the terms and conditions of any service contract before signing. Pay attention to coverage exclusions and conditions.
Verify Promises: Check whether the repair facilities in your area accept the VSC. Don’t rely solely on the provider’s marketing.
Seek Legal Advice: If you have issues with your VSC, consider consulting with a lawyer experienced in consumer law.

YOUR ADVOCATE IN CHALLENGING TIMES

We know how vital your vehicle is to your daily life. That’s why we’re committed to helping South Carolina drivers navigate the complexities of consumer protection laws. If you’re facing issues with a vehicle service contract, reach out. Let us help you transform your frustration into a fight for justice and fair treatment.

The 2024 Mazda CX-90 SUV and SC Lemon Law

10/5/2024

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Investing in a new vehicle like the 2024 Mazda CX-90 SUV should be the start of a fun and safe driving experience. However, you may be facing a rough road filled with mechanical and technical issues, turning your excitement into concern. If you’re noticing persistent problems with your CX-90 in South Carolina, you need to know your rights under the SC Lemon Law to navigate these challenges effectively.

Car Complaints Plaguing the CX-90

The 2024 Mazda CX-90 has already been the subject of 108 consumer complaints, according to NHTSA, making it one of the worst cars to buy in 2024. There are various defects that could compromise safety and performance.

Steering and Brake Failures

One of the most severe malfunctions you may see revolves around the steering and braking systems. One alarming incident involved a complete brake failure at moderate speeds, leading to a collision. These failures risk your safety and pose a serious hazard to other cars on the road.

Engine and Electrical System Issues

The 2024 Mazda CX-90 has also had 22 engine complaints and 18 electrical system issues. These range from sudden loss of power while driving to critical warning alerts about system redundancies, leading to dangerous situations on busy roads.

Forward Collision and Lane Departure Malfunctions

With 38 complaints about faulty forward collision avoidance and eight on lane departure systems, it’s clear that the CX-90’s safety features don’t reliably protect you in the way they are intended. These technologies should prevent accidents, but instead, they contributed to unsafe driving conditions.

Recall Details Impacting Safety

On top of the extremely high number of customer complaints, Mazda has issued six recalls affecting various components of the CX-90. The recalls address unexpected braking, loss of power steering assist, and faulty camera displays. Each of these issues increases your risk of crashes due to systemic safety issues that could have extreme consequences if they aren’t fixed effectively.

Your Rights Under the Lemon Law

South Carolina’s Lemon Law is designed to protect you when your new vehicle doesn’t meet standard performance and safety specifications. If you purchased your new 2024 Mazda CX-90 SUV recently (in the last three years, as required by the Lemon Law) and it is repeatedly failing to perform safely despite reasonable repair attempts, you might qualify for a replacement or refund through the Lemon Law. If you find yourself constantly addressing the same issues with your CX-90, or if Mazda has not provided a permanent fix, it’s time to act.

<<Previous

​The Most Common Add-On Tactics

​When Add-Ons Become Fraud

​How to Protect Yourself

​What to Do if You’ve Been Charged Fraudulent Fees

​A Surge in Car Complaints

Engine and Powertrain Issues

Forward Collision Avoidance Failures

Electrical System Shutdowns

Visibility and Structural Defects

​Recalls for the 2025 Honda Pilot

​Your SC Lemon Law Rights

​A Company Scaling Back and What That Means for You

​Recalls and Risk: The VF8’s Early Warning Signs

​SC Lemon Law Protections Depend on Where You Buy

​How the Volvo Parts Shortage Unfolded

​The Impact of Supply Chain Issues on Lemon Law Claims

​What You Should Consider When Buying or Waiting on Repairs

​Get Help From a South Carolina Lemon Lawyer

​What the Car Complaints Are Telling You

Axle and Steering Concerns

Engine and Acceleration Issues

Fuel System Discrepancies

Structural Failures: Exploding Moonroofs

Recalls Raise Further Questions

​Know Where You Stand With the SC Lemon Law

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​A Closer Look at the Car Complaints

​Steering and Suspension Issues

Faulty Collision Avoidance Systems

Electrical Failures and Powertrain Warnings

Recall Repercussions

​Your Rights Under the Lemon Law

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​Uncovering the Issue

​What This Means for Owners

​The Risks Involved

​Legal Recourse and Lemon Laws

​Secure Your Safety: Contact Us Now for the Best South Carolina Lemon Law Assistance

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​Recognize the Red Flags

DEmand Full Disclosure

​Know the Legal Requirements

​Legal Recourse is Available

you may listen to this blog post, if you prefer.

If you prefer, you may listen to this blog.

If you prefer, you may Listen to this blog.

​A Closer Look at the Car Complaints

​Engine Failures

​Electrical System Malfunctions

​Braking Concerns

​Recall Repercussions

Navigating Your Rights Under SC Lemon Law

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​The CarShield Settlement: A Closer Look

​Legal Implications and Consumer Rights

​How to Protect Yourself

Listen to this blog post

Car Complaints Plaguing the CX-90

Steering and Brake Failures

Engine and Electrical System Issues

Forward Collision and Lane Departure Malfunctions

Recall Details Impacting Safety

Your Rights Under the Lemon Law

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Categories

The Most Common Add-On Tactics

When Add-Ons Become Fraud

How to Protect Yourself

What to Do if You’ve Been Charged Fraudulent Fees

A Surge in Car Complaints

Recalls for the 2025 Honda Pilot

Your SC Lemon Law Rights

A Company Scaling Back and What That Means for You

Recalls and Risk: The VF8’s Early Warning Signs

SC Lemon Law Protections Depend on Where You Buy

How the Volvo Parts Shortage Unfolded

The Impact of Supply Chain Issues on Lemon Law Claims

What You Should Consider When Buying or Waiting on Repairs

Get Help From a South Carolina Lemon Lawyer

What the Car Complaints Are Telling You

Know Where You Stand With the SC Lemon Law

A Closer Look at the Car Complaints

Steering and Suspension Issues

Your Rights Under the Lemon Law

Uncovering the Issue

What This Means for Owners

The Risks Involved

Legal Recourse and Lemon Laws

Secure Your Safety: Contact Us Now for the Best South Carolina Lemon Law Assistance

Recognize the Red Flags

Know the Legal Requirements

Legal Recourse is Available

A Closer Look at the Car Complaints

Engine Failures

Electrical System Malfunctions

Braking Concerns

Recall Repercussions

The CarShield Settlement: A Closer Look

Legal Implications and Consumer Rights

How to Protect Yourself